Vol. 12 No. 1 (2026)
March

Articles

Company’s inclusive approach to internal and external stakeholders: In search for theories and concepts

Published 2026-03-31

  • Alicja Winnicka-Wejs
    • ,
  • Aleksandra Burgiel-Szewc
    • ,
  • Anna Mercik

Alicja Winnicka-Wejs
University of Economics in Katowice

Aleksandra Burgiel-Szewc
University of Economics in Katowice

Anna Mercik
University of Economics in Katowice

Abstract

Objective: The article aims to explore the current state of knowledge on inclusion and identify manifestations of the company’s inclusive approach described in the literature. The objective of the article is to answer the following questions: (1) What theories and inclusion-related concepts may provide insight into an inclusive approach of a company in its relations with internal and external stakeholders? (2) How does the company’s inclusiveness manifest itself in relations with those stakeholders? (3) How should we understand the concept of an inclusive approach (inclusiveness), with particular regard to internal (employees) and external (customers) stakeholders?

Research Design & Methods: We conducted a systematic literature review (SLR) following the seven-step procedure. It included both a bibliometric and content analysis of the articles retrieved from the Scopus database. We used VOSviewer to identify the most influential publications and the most popular concepts related to inclusiveness and inclusion.

Findings: We indicated the main theories used in inclusion studies, among which the most important ones were: stakeholder theory, social exchange theory, institutional theory, diversity management, and inclusive leadership theory. We developed a list of inclusive approach manifestations concerning both, employees and customers. Specific manifestations of the employee-inclusive approach regarded areas of organisational culture, management and leadership, as well as human resource management. We identified specific manifestations of a consumer-inclusive approach in the fields of marketing and customer experience. Moreover, the literature review allowed us to identify more general manifestations of a stakeholder-inclusive approach in the area of corporate governance. We operationalised the category of an ‘inclusive approach’ in a company’s activity based on the critical elements of inclusion definitions identified during the review, i.e., stakeholder inclusion, financial inclusion, and social inclusion.

Implications & Recommendations: These SLR results should facilitate developing a theoretical foundation for studying the concept of inclusion and inclusiveness as well as implementing this concept in modern organisations. They also indicate important directions for future studies in this field, e.g., the impact of the organisation’s inclusive approach on building its strategic advantage, competitiveness, and resilience.

Contribution & Value Added: The article refers to the relatively understudied concept of the company’s inclusive approach towards its main stakeholders, i.e., employees and customers. It contributes to the existing body of knowledge by listing the most significant theoretical frameworks used to study inclusion and identifying a broad range of symptoms representing the inclusive approach.

Keywords

inclusiveness of an organisation, inclusive approach, DEI (diversity, equity, inclusion), inclusion of employees, inclusion of customers, stakeholder inclusion

(PDF) Save

Author Biography

Alicja Winnicka-Wejs

Holds a postdoctoral degree in social sciences in management and quality, and works as an associate professor in the Department of Organizational Management at the University of Economics in Katowice, Poland. Her scientific interests include the issues of investing in human capital, the market of development services, management of the organisation's human capital quality and value, personnel marketing, personnel risk, as well as inclusive human resource management.

Aleksandra Burgiel-Szewc

Holds an MA in management and a PhD as well as a postdoctoral degree in economics; she is an associate professor in the Department of Consumer Research at the Faculty of Management at the University of Economics in Katowice, Poland. Her scientific interests include sustainable consumption, the sharing economy, social and psychological determinants of individual choices, market research and its business implications.

Anna Mercik

Holds a PhD in economics; she is an assistant professor at the Department of Business Logistics at the Faculty of Management at the University of Economics in Katowice, Poland. Her scientific interests include sustainable urban mobility, financing investments in transport systems, resilience of mobility systems and inclusiveness of mobility systems. She also works on tools to support investment decision-making in the context of sustainable development and on analysing the relevance of information in relation to ESG criteria. She is an expert in EU funding and project management and implementation.

References

  1. Aboramadan, M., Crawford, J., Türkmenoğlu, M. A., & Farao, C. (2022). Green inclusive leadership and employee green behaviors in the hotel industry: Does perceived green organizational support matter?. International Journal of Hospitality Management, 107. https://doi.org/10.1016/j.ijhm.2022.103330 DOI: https://doi.org/10.1016/j.ijhm.2022.103330
  2. Aby, M., & Gonzalez Benson, O. (2021). Funding Diversity: A Case Study of A State-initiated, Funding-driven Program to Diversify Mental Health Service Provision in Minnesota. Human Service Organizations Management, Leadership and Governance, 45(3), 200-215. https://doi.org/10.1080/23303131.2021.1894293 DOI: https://doi.org/10.1080/23303131.2021.1894293
  3. Akgun, A.İ., Türkoğlu, S.P., & Erikli, S. (2023). Investigating the determinants of happiness index in EU-27 countries: a quantile regression approach. International Journal of Sociology and Social Policy, 43(1-2), 156-177. https://doi.org/10.1108/IJSSP-01-2022-0005 DOI: https://doi.org/10.1108/IJSSP-01-2022-0005
  4. AlEssa, H.S., & Durugbo, C.M. (2022). Understanding innovative work behaviour of women in service firms. Service Business, 16(4), 825-862. https://doi.org/10.1007/s11628-022-00501-z DOI: https://doi.org/10.1007/s11628-022-00501-z
  5. Alwahidin, Jufra, A.A., Mulu, B., & Sari, K.N. (2023). A new economic perspective: understanding the impact of digital financial inclusion on Indonesian households consumption. Buletin Ekonomi Moneter Dan Perbankan, 26(2), 333-360. https://doi.org/10.59091/1410-8046.2070 DOI: https://doi.org/10.59091/1410-8046.2070
  6. Amon, D.J., Filander, Z., Harris, L., & Harden-Davies, H. (2022). Safe working environments are key to improving inclusion in open-ocean, deep-ocean, and high-seas science. Marine Policy, 137. https://doi.org/10.1016/j.marpol.2021.104947 DOI: https://doi.org/10.1016/j.marpol.2021.104947
  7. Andersen, P.D., Hansen, M., & Selin, C. (2021). Stakeholder inclusion in scenario planning—A review of European projects. Technological Forecasting and Social Change, 169. https://doi.org/10.1016/j.techfore.2021.120802 DOI: https://doi.org/10.1016/j.techfore.2021.120802
  8. Andersen, T., Aryee, J., Acheampong, G., & Hansen, A.S. (2023). The continuous search for new port governance models: experiences from a developing country. Journal of Shipping and Trade, 8(1). https://doi.org/10.1186/s41072-023-00139-8 DOI: https://doi.org/10.1186/s41072-023-00139-8
  9. Annahar, N., Widianingsih, I., Paskarina, C., & Muhtar, E.A. (2023). A bibliometric review of inclusive governance concept. Cogent Social Sciences, 9(1). https://doi.org/10.1080/23311886.2023.2168839 DOI: https://doi.org/10.1080/23311886.2023.2168839
  10. Antonacopoulou, E.P., & Georgiadou, A. (2021). Leading through social distancing: The future of work, corporations and leadership from home. Gender, Work and Organization, 28(2), 749-767. https://doi.org/10.1111/gwao.12533 DOI: https://doi.org/10.1111/gwao.12533
  11. Arman, A. (2023). How Perceived Inclusion Impacts Minority Employees’ Organizational Satisfaction in the UAE Banking Industry. International Journal of Service Science, Management, Engineering, and Technology, 14(1). https://doi.org/10.4018/IJSSMET.326551 DOI: https://doi.org/10.4018/IJSSMET.326551
  12. Asey, F. (2022). Privation of Inclusion: An Exploration of the Stealth and the Strategy that Sabotaged Racialized Public Servants’ Career Mobility in British Columbia, Canada. Administration and Society, 54(10), 1931-1964. https://doi.org/10.1177/00953997211073742 DOI: https://doi.org/10.1177/00953997211073742
  13. Ashikali, T. (2023). Unraveling Determinants of Inclusive Leadership in Public Organizations. Public Personnel Management, 52(4), 650-681. https://doi.org/10.1177/00910260231180286 DOI: https://doi.org/10.1177/00910260231180286
  14. Asongu, S.A., & Odhiambo, N.M. (2020). Inequality thresholds, governance and gender economic inclusion in sub-Saharan Africa. International Review of Applied Economics, 34(1), 94-114. https://doi.org/10.1080/02692171.2019.1645817 DOI: https://doi.org/10.1080/02692171.2019.1645817
  15. Atiase, V.Y., Wang, Y., & Mahmood, S. (2019). FNGOs and financial inclusion: Investigating the impact of microcredit on employment growth in Ghana. International Journal of Entrepreneurship and Innovation, 20(2), 90-106. https://doi.org/10.1177/1465750319832478 DOI: https://doi.org/10.1177/1465750319832478
  16. Aurazo, J., & Vega, M. (2021). Why people use digital payments: Evidence from micro data in Peru. Latin American Journal of Central Banking, 2(4). https://doi.org/10.1016/j.latcb.2021.100044 DOI: https://doi.org/10.1016/j.latcb.2021.100044
  17. Banu-Lawrence, M., Frawley, S., & Hoeber, L. (2020). Women and leadership development in Australian sport organizations. Journal of Sport Management, 34(6), 568-578. https://doi.org/10.1123/jsm.2020-0039 DOI: https://doi.org/10.1123/jsm.2020-0039
  18. Bao, P., Xiao, Z., Bao, G., & Noorderhaven, N. (2022). Inclusive leadership and employee work engagement: a moderated mediation model. Baltic Journal of Management, 17(1), 124-139. https://doi.org/10.1108/BJM-06-2021-0219 DOI: https://doi.org/10.1108/BJM-06-2021-0219
  19. Barba-Sánchez, V., Salinero, Y., & Estévez, P.J. (2021). Monetising the social value of inclusive entrepreneurship: the case of the Abono Café social economy enterprise. CIRIEC-Espana Revista de Economia Publica, Social y Cooperativa, 101, 115-141. https://doi.org/10.7203/Ciriec-E.101.18158 DOI: https://doi.org/10.7203/CIRIEC-E.101.18158
  20. Battini, D., Berti, N., Finco, S., Zennaro, I., & Das, A. (2022). Towards industry 5.0: A multi-objective job rotation model for an inclusive workforce. International Journal of Production Economics, 250. https://doi.org/10.1016/j.ijpe.2022.108619 DOI: https://doi.org/10.1016/j.ijpe.2022.108619
  21. Bayar, Y., Gavriletea, M.D., & Păun, D. (2021). Impact of mobile phones and internet use on financial inclusion: Empirical evidence from the eu post-communist countries. Technological and Economic Development of Economy, 27(3), 722-741. https://doi.org/10.3846/tede.2021.14508 DOI: https://doi.org/10.3846/tede.2021.14508
  22. Behnke, J., Rispens, S., & Demerouti, E. (2023). Does the Interplay of Diversity and Inclusion Buffer the Impairment of Health and Well-Being in a STEM Organization?. Journal of Personnel Psychology, 22(2), 66-75. https://doi.org/10.1027/1866-5888/a000311 DOI: https://doi.org/10.1027/1866-5888/a000311
  23. Bhardwaj, A. (2022). Medical Professionalism in the Provision of Clinical Care in Healthcare Organizations. Journal of Healthcare Leadership, 14, 183-189. https://doi.org/10.2147/JHL.S383069 DOI: https://doi.org/10.2147/JHL.S383069
  24. Bhattacharyya, A., Rahman, M.L., & Wright, S. (2023). Improving small and medium-size enterprise performance: Does working capital management enhance the effectiveness of financial inclusion?. Accounting and Finance, 63(4), 3943-3969. https://doi.org/10.1111/acfi.13081 DOI: https://doi.org/10.1111/acfi.13081
  25. Bhatti, O.K., Irfan, M., Öztürk, A.O., & Maham, R. (2022). Organizational inclusion through interaction of work meaningfulness and servant leadership: An artificial neural network approach. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2059828 DOI: https://doi.org/10.1080/23311975.2022.2059828
  26. Bianchi, R.V., & de Man, F. (2021). Tourism, inclusive growth and decent work: a political economy critique. Journal of Sustainable Tourism, 29(2-3), 352-370. https://doi.org/10.1080/09669582.2020.1730862 DOI: https://doi.org/10.1080/09669582.2020.1730862
  27. Biltagy, M., & Nassar, H. (2020). Human capital upgrading, social inclusion and new suez canal economic zone1 | Развитие человеческого капитала, социальная интеграция и новая экономическая зона Суэцкого канала. Economy of Regions, 16(3), 962-974. https://doi.org/10.17059/ekon.reg.2020-3-22 DOI: https://doi.org/10.17059/ekon.reg.2020-3-22
  28. Bohnenberger, K. (2022). Greening work: labor market policies for the environment. Empirica, 49(2), 347-368. https://doi.org/10.1007/s10663-021-09530-9 DOI: https://doi.org/10.1007/s10663-021-09530-9
  29. Bolshakov, N., & Walker, C. (2023). Deaf Youth in Contemporary Russia: Barriers to Inclusion in Education and the Labour Market. Europe – Asia Studies, 75(2), 186-207. https://doi.org/10.1080/09668136.2022.2115014 DOI: https://doi.org/10.1080/09668136.2022.2115014
  30. Brand, T., & Blok, V. (2019). Responsible innovation in business: a critical reflection on deliberative engagement as a central governance mechanism. Journal of Responsible Innovation, 6(1), 4-24. https://doi.org/10.1080/23299460.2019.1575681 DOI: https://doi.org/10.1080/23299460.2019.1575681
  31. Brandellero, A., & Niutta, A. (2023). Making sustainability transitions in collaborative spaces of making: Exploring opportunities and limitations in Turin. Cities, 136. https://doi.org/10.1016/j.cities.2023.104233 DOI: https://doi.org/10.1016/j.cities.2023.104233
  32. Brixiová, Z., Kangoye, T., & Yogo, T.U. (2020). Access to finance among small and medium-sized enterprises and job creation in Africa. Structural Change and Economic Dynamics, 55, 177-189. https://doi.org/10.1016/j.strueco.2020.08.008 DOI: https://doi.org/10.1016/j.strueco.2020.08.008
  33. Brodzik, C., Cuthill, S., Young, N., & Drake, N. (2021). Diversity and inclusion in marketing. In Deloitte Insights. Deloitte. Retrieved from https://www2.deloitte.com/uk/en/insights/topics/marketing-and-sales-operations/global-marketing-trends/2022/diversity-and-inclusion-in-marketing.html on April 2, 2024.
  34. Byrd, M.Y. (2022). Creating a culture of inclusion and belongingness in remote work environments that sustains meaningful work. Human Resource Development International, 25(2), 145-162. https://doi.org/10.1080/13678868.2022.2047252 DOI: https://doi.org/10.1080/13678868.2022.2047252
  35. Cerdan Chiscano, M., & Binkhorst, E. (2019). Heritage sites experience design with special needs customers. International Journal of Contemporary Hospitality Management, 31(11), 4211-4226. https://doi.org/10.1108/IJCHM-03-2018-0241 DOI: https://doi.org/10.1108/IJCHM-03-2018-0241
  36. Chikwariro, S., Bussin, M., & De Braine, R. (2021). Reframing performance management praxis at the harare city council. SA Journal of Human Resource Management, 19, 1-11. https://doi.org/10.4102/sajhrm.v19i0.1438 DOI: https://doi.org/10.4102/sajhrm.v19i0.1438
  37. Clark, I., Hunter, J., Pickford, R., & Fearnall-Williams, H. (2022). How do licensing regimes limit worker interests? Evidence from informal employment in Britain. Economic and Industrial Democracy, 43(1), 431-449. https://doi.org/10.1177/0143831X20903095 DOI: https://doi.org/10.1177/0143831X20903095
  38. Compaoré, A. (2022). Access-for-all to financial services: Non-resources tax revenue-harnessing opportunities in developing countries. Quarterly Review of Economics and Finance, 85, 236-245. https://doi.org/10.1016/j.qref.2022.03.007 DOI: https://doi.org/10.1016/j.qref.2022.03.007
  39. Confetto, M.G., Ključnikov, A., Covucci, C., & Normando, M. (2023). Diversity and inclusion in employer branding: an explorative analysis of European companies’ digital communication. Employee Relations, 45(7), 121-139. https://doi.org/10.1108/ER-11-2022-0522 DOI: https://doi.org/10.1108/ER-11-2022-0522
  40. Cooke, F.L., Schuler, R., & Varma, A. (2020). Human resource management research and practice in Asia: Past, present and future. Human Resource Management Review, 30(4). https://doi.org/10.1016/j.hrmr.2020.100778 DOI: https://doi.org/10.1016/j.hrmr.2020.100778
  41. Correa, J.C., Dakduk, S., van der Woude, D., Sandoval-Escobar, M., & Lopez-Llamas, R. (2022). Low-income consumers’ disposition to use automated banking services. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2071099 DOI: https://doi.org/10.1080/23311975.2022.2071099
  42. Czakon W. (2011). Metodyka systematycznego przeglądu literatury. Przegląd Organizacji, 3(854). https://doi.org/10.33141/po.2011.03.13 DOI: https://doi.org/10.33141/po.2011.11.01
  43. Davlembayeva, D., Papagiannidis, S., & Alamanos, E. (2020). Sharing economy: Studying the social and psychological factors and the outcomes of social exchange. Technological Forecasting and Social Change, 158. https://doi.org/10.1016/j.techfore.2020.120143 DOI: https://doi.org/10.1016/j.techfore.2020.120143
  44. de Haan, A. (2020). Labour Migrants During the Pandemic: A Comparative Perspective. Indian Journal of Labour Economics, 63(4), 885-900. https://doi.org/10.1007/s41027-020-00283-w DOI: https://doi.org/10.1007/s41027-020-00283-w
  45. DeHart-Davis, L., Dickerson, K., & Jiang, Z. (2023). Does Bureaucracy Diminish Inclusion? Evidence from a County Government. Public Personnel Management, 52(4), 498-520. https://doi.org/10.1177/00910260231187538 DOI: https://doi.org/10.1177/00910260231187538
  46. Dimitrova-Grajzl, V., Grajzl, P., Guse, A.J., Kokodoko, M., & Wheeler, L. (2023). When the Lender Extends a Helping Hand: Native CDFI Client Counseling and Loan Performance in Indian Country. Journal of Economics, Race, and Policy, 6(4), 258-267. https://doi.org/10.1007/s41996-023-00119-x DOI: https://doi.org/10.1007/s41996-023-00119-x
  47. Dong S. (2021). The History and Growth of the Diversity, Equity, and Inclusion Profession. Retrieved from https://insights.grcglobalgroup.com/the-history-and-growth-of-the-diversity-equity-and-inclusion-profession/ on April 2, 2025.
  48. Emara, N., & Zhang, Y. (2021). The non-linear impact of digitization on remittances inflow: Evidence from the BRICS. Telecommunications Policy, 45(4). https://doi.org/10.1016/j.telpol.2021.102112 DOI: https://doi.org/10.1016/j.telpol.2021.102112
  49. Enciso-Santocildes, M., Echaniz-Barrondo, A., & Gómez-Urquijo, L. (2021). Social innovation and employment in the digital age: The case of the connect employment shuttles in Spain. International Journal of Innovation Studies, 5(4), 175-189. https://doi.org/10.1016/j.ijis.2021.11.001 DOI: https://doi.org/10.1016/j.ijis.2021.11.001
  50. Enehaug, H., Spjelkavik, Ø., Falkum, E., & Frøyland, K. (2022). Workplace Inclusion Competence and Employer Engagement. Nordic Journal of Working Life Studies, 12(1), 71-93. https://doi.org/10.18291/njwls.128260 DOI: https://doi.org/10.18291/njwls.128260
  51. Falagas, M.E., Pitsouni, E.I., Malietzis, G.A., & Pappas, G. (2008). Comparison of PubMed, Scopus, Web of Science, and Google Scholar: strengths and weaknesses. The FASEB Journal, 22(2), 338-42. https://doi.org/10.1096/fj.07-9492LSF DOI: https://doi.org/10.1096/fj.07-9492LSF
  52. Fiandrino, S., Scarpa, F., & Torelli, R. (2022). Fostering Social Impact Through Corporate Implementation of the SDGs: Transformative Mechanisms Towards Interconnectedness and Inclusiveness. Journal of Business Ethics, 180(4), 959-973. https://doi.org/10.1007/s10551-022-05189-9 DOI: https://doi.org/10.1007/s10551-022-05189-9
  53. Fisk, R.P., Alkire (née Nasr), L., Anderson, L., Bowen, D.E., Gruber, T., Ostrom, A.L., & Patrício, L. (2020). Elevating the human experience (HX) through service research collaborations: introducing ServCollab. Journal of Service Management, 31(4), 615-635. https://doi.org/10.1108/JOSM-10-2019-0325 DOI: https://doi.org/10.1108/JOSM-10-2019-0325
  54. Fisk, RP., Dean, A.M., Alkire (née Nasr), L., Joubert, A., Previte, J., Robertson, N., & Rosenbaum, M.S. (2018). Design for service inclusion: creating inclusive service systems by 2050. Journal of Service Management, 29(5), 834-858. https://doi.org/10.1108/JOSM-05-2018-0121 DOI: https://doi.org/10.1108/JOSM-05-2018-0121
  55. Francis, V., & Michielsens, E. (2021). Exclusion and Inclusion in the Australian AEC Industry and Its Significance for Women and Their Organizations. Journal of Management in Engineering, 37(5). https://doi.org/10.1061/(ASCE)ME.1943-5479.0000929 DOI: https://doi.org/10.1061/(ASCE)ME.1943-5479.0000929
  56. Fu, X. (Maggie), Bao, Q., Xie, H., & Fu, X. (2021). Diffusion of industrial robotics and inclusive growth: Labour market evidence from cross country data. Journal of Business Research, 122, 670-684. https://doi.org/10.1016/j.jbusres.2020.05.051 DOI: https://doi.org/10.1016/j.jbusres.2020.05.051
  57. Fujimoto, Y., Ferdous, A., & Wali, F. (2023). Integrative Resource Model of Workplace Inclusion for Reduced Inequality: Conservation of Resources Perspective. Journal of Business Ethics, 187(2), 301-323. https://doi.org/10.1007/s10551-022-05218-7 DOI: https://doi.org/10.1007/s10551-022-05218-7
  58. Geng, Z., & He, G. (2021). Digital financial inclusion and sustainable employment: Evidence from countries along the belt and road. Borsa Istanbul Review, 21(3), 307-316. https://doi.org/10.1016/j.bir.2021.04.004 DOI: https://doi.org/10.1016/j.bir.2021.04.004
  59. Gerold, S., Hoffmann, M., & Aigner, E. (2023). Towards a critical understanding of work in ecological economics: A postwork perspective. Ecological Economics, 212. https://doi.org/10.1016/j.ecolecon.2023.107935 DOI: https://doi.org/10.1016/j.ecolecon.2023.107935
  60. Ghouse, G., Aslam, A., & Bhatti, M.I. (2022). Green Energy Consumption and Inclusive Growth: A Comprehensive Analysis of Multi-Country Study. Frontiers in Energy Research, 10. https://doi.org/10.3389/fenrg.2022.939920 DOI: https://doi.org/10.3389/fenrg.2022.939920
  61. Girlevičienė, L., & Kvietkauskienė, A. (2021). Evaluation of state aid and its created value for disabled people in lithuania. Journal of Business Economics and Management, 22(4), 905-922. https://doi.org/10.3846/jbem.2021.14471 DOI: https://doi.org/10.3846/jbem.2021.14471
  62. Gong, Y., Xie, S., Arunachalam, D., Duan, J., & Luo, J. (2022). Blockchain-based recycling and its impact on recycling performance: A network theory perspective. Business Strategy and the Environment, 31(8), 3717-3741. https://doi.org/10.1002/bse.3028 DOI: https://doi.org/10.1002/bse.3028
  63. Guo, Y., Jin, J., & Yim, S.-H. (2023). Impact of Inclusive Leadership on Innovative Work Behavior: The Mediating Role of Job Crafting. Administrative Sciences, 13(1). https://doi.org/10.3390/admsci13010004 DOI: https://doi.org/10.3390/admsci13010004
  64. Gupta, J., & Vegelin, C. (2023). Inclusive development, leaving no one behind, justice and the sustainable development goals. International Environmental Agreements: Politics, Law and Economics, 23(2), 115-121. https://doi.org/10.1007/s10784-023-09612-y DOI: https://doi.org/10.1007/s10784-023-09612-y
  65. Hakala, U. (2021). The voice of dwellers – developing a place brand by listening to its residents. Journal of Place Management and Development, 14(3), 277-300. https://doi.org/10.1108/JPMD-12-2019-0111 DOI: https://doi.org/10.1108/JPMD-12-2019-0111
  66. Halder, S., & Squires, G. (2023). Inclusion and Diversity: Communities and Practices Across the World. Routledge. https://doi.org/10.4324/9781003379034 DOI: https://doi.org/10.4324/9781003379034
  67. Hasbi, M., & Dubus, A. (2020). Determinants of mobile broadband use in developing economies: Evidence from Sub-Saharan Africa. Telecommunications Policy, 44(5). https://doi.org/10.1016/j.telpol.2020.101944 DOI: https://doi.org/10.1016/j.telpol.2020.101944
  68. Heath, A.J., Carlsson, M., & Agerström, J. (2023). What adds to job ads? The impact of equality and diversity information on organizational attraction in minority and majority ethnic groups. Journal of Occupational and Organizational Psychology, 96(4), 872-896. https://doi.org/10.1111/joop.12454 DOI: https://doi.org/10.1111/joop.12454
  69. Henry, L.A., Rasche, A., & Möllering, G. (2022). Managing Competing Demands: Coping With the Inclusiveness–Efficiency Paradox in Cross-Sector Partnerships. Business and Society, 61(2), 267-304. https://doi.org/10.1177/0007650320978157 DOI: https://doi.org/10.1177/0007650320978157
  70. Hodkinson, A. (2011). Inclusion: A Defining Definition?. Power and Education, 3(2), 179-185. https://doi.org/10.2304/power.2011.3.2.179 DOI: https://doi.org/10.2304/power.2011.3.2.179
  71. Huang, L., Yang, Y., & Sekiguchi, T. (2020). Attractiveness of Japanese firms to international job applicants: the effects of belongingness, uniqueness, and employment patterns. Asian Business and Management, 19(1), 118-144. https://doi.org/10.1057/s41291-019-00068-0 DOI: https://doi.org/10.1057/s41291-019-00068-0
  72. Hubbart, J.A. (2023). Organizational Change: The Challenge of Change Aversion. Administrative Sciences, 13(7). https://doi.org/10.3390/admsci13070162 DOI: https://doi.org/10.3390/admsci13070162
  73. Ishiyama, N. (2022). The impact of the talent management mechanism and self-perceived talent status on work engagement: the case of Japan. Asia Pacific Business Review, 28(4), 536-554. https://doi.org/10.1080/13602381.2021.1905410 DOI: https://doi.org/10.1080/13602381.2021.1905410
  74. Jammaers, E. (2023). On ableism and anthropocentrism: A canine perspective on the workplace inclusion of disabled people. Human Relations, 76(2), 233-257. https://doi.org/10.1177/00187267211057549 DOI: https://doi.org/10.1177/00187267211057549
  75. Jeske, D., & Ruwe, T. (2019). Inclusion through use and membership of co-working spaces. Journal of Work-Applied Management, 11(2), 174-186. https://doi.org/10.1108/JWAM-06-2019-0021 DOI: https://doi.org/10.1108/JWAM-06-2019-0021
  76. Jeyacheya, J., & Hampton, M.P. (2020). Wishful thinking or wise policy? Theorising tourism-led inclusive growth: Supply chains and host communities. World Development, 131. https://doi.org/10.1016/j.worlddev.2020.104960 DOI: https://doi.org/10.1016/j.worlddev.2020.104960
  77. Johnsen, T.L., Eriksen, H.R., Baste, V., Indahl, A., & Tveito, T.H. (2023). Workplace Inclusion of Potentially Marginalized Groups: A Cluster Randomized Controlled Trial of the at Work Intervention. Scandinavian Journal of Work and Organizational Psychology, 8(1). https://doi.org/10.16993/sjwop.157 DOI: https://doi.org/10.16993/sjwop.157
  78. Johnson, M., Martínez Lucio, M., Grimshaw, D., & Watt, L. (2023). Swimming against the tide? Street-level bureaucrats and the limits to inclusive active labour market programmes in the UK. Human Relations, 76(5), 689-714. https://doi.org/10.1177/00187267211045037 DOI: https://doi.org/10.1177/00187267211045037
  79. Jonsen, K., Point, S., Kelan, E.K., & Grieble, A. (2021). Diversity and inclusion branding: a five-country comparison of corporate websites. International Journal of Human Resource Management, 32(3), 616-649. https://doi.org/10.1080/09585192.2018.1496125 DOI: https://doi.org/10.1080/09585192.2018.1496125
  80. Jonsson, F., & Goicolea, I. (2020). “We believe in you, like really believe in you”: Initiating a realist study of (re)engagement initiatives for youth not in employment, education or training with experiences from northern Sweden. Evaluation and Program Planning, 83. https://doi.org/10.1016/j.evalprogplan.2020.101851 DOI: https://doi.org/10.1016/j.evalprogplan.2020.101851
  81. Kallmuenzer, A., Kraus, S., Bouncken, R., & Reinwald, D. (2023). Ecological and social sustainable change through corporate social responsibility: The enabling role of employees. Strategic Change, 32(4-5), 153-166. https://doi.org/10.1002/jsc.2551 DOI: https://doi.org/10.1002/jsc.2551
  82. Kalogeraki, O., & Georgakakis, D. (2022). Friend or Foe? CEO gender, political ideology, and gender-pay disparities in executive compensation. Long Range Planning, 55(3). https://doi.org/10.1016/j.lrp.2021.102126 DOI: https://doi.org/10.1016/j.lrp.2021.102126
  83. Kanungo, R.P., & Gupta, S. (2021). Financial inclusion through digitalisation of services for well-being. Technological Forecasting and Social Change, 167. https://doi.org/10.1016/j.techfore.2021.120721 DOI: https://doi.org/10.1016/j.techfore.2021.120721
  84. Khan, M.A., & Rehan, R. (2022). Revealing the Impacts of Banking Sector Development on Renewable Energy Consumption, Green Growth, and Environmental Quality in China: Does Financial Inclusion Matter?. Frontiers in Energy Research, 10. https://doi.org/10.3389/fenrg.2022.940209 DOI: https://doi.org/10.3389/fenrg.2022.940209
  85. Khan, S.I., Afroze, R., & Zaman, L. (2022). Inclusive climate and the performance of employees from Muslim diaspora in the western organisations. Asian Academy of Management Journal, 27(2), 135-161. https://doi.org/10.21315/aamj2022.27.2.7 DOI: https://doi.org/10.21315/aamj2022.27.2.7
  86. King IV Report on Corporate GovernanceTM for South Africa. (2016). Retrieved from http://www.iodsa.co.za/?page=KingIVEndorsers on April 2, 2024.
  87. Kipnis, E., Demangeot, C., Pullig, C., Cross, S.N.N., Cui, C.C., Galalae, C., Kearney, S., Licsandru, T.C., Mari, C., Ruiz, V. M., Vorster, L., & Williams, J.D. (2021). Institutionalizing Diversity-and-Inclusion-Engaged Marketing for Multicultural Marketplace Well-Being. Journal of Public Policy and Marketing, 40(2), 143-164. https://doi.org/10.1177/0743915620975415 DOI: https://doi.org/10.1177/0743915620975415
  88. Kipnis, E., McLeay, F., Grimes, A., de Saille, S., & Potter, S. (2022). Service Robots in Long-Term Care: A Consumer-Centric View. Journal of Service Research, 25(4), 667-685. https://doi.org/10.1177/10946705221110849 DOI: https://doi.org/10.1177/10946705221110849
  89. Ključnikov, A., Popkova, E.G., & Sergi, B.S. (2023). Global labour markets and workplaces in the age of intelligent machines. Journal of Innovation and Knowledge, 8(4). https://doi.org/10.1016/j.jik.2023.100407 DOI: https://doi.org/10.1016/j.jik.2023.100407
  90. Koburtay, T., Refai, D., & Haloub, R. (2020). The role of cultural pressures and group favouritism in shaping Syrian refugees’ identity in the Jordanian work environment. International Journal of Intercultural Relations, 79, 24-35. https://doi.org/10.1016/j.ijintrel.2020.08.002 DOI: https://doi.org/10.1016/j.ijintrel.2020.08.002
  91. Koenigstorfer, J., Yang, Y., Bocarro, J.N., Brittain, I., Lundberg, E., McGIllivray, D., Misener, L., Chalip, L., & Duignan, M. B. (2023). The state of play between managing major sports events and human rights: a scoping review. Event Management, 27(6), 823-849. https://doi.org/10.3727/152599522X16419948695323 DOI: https://doi.org/10.3727/152599522X16419948695323
  92. Koens, K., Klijs, J., Weber-Sabil, J., Melissen, F., Lalicic, L., Mayer, I., Önder, I., & Aall, C. (2022). Serious gaming to stimulate participatory urban tourism planning. Journal of Sustainable Tourism, 30(9), 2167-2186. https://doi.org/10.1080/09669582.2020.1819301 DOI: https://doi.org/10.1080/09669582.2020.1819301
  93. Kornau, A., Knappert, L., Tatli, A., & Sieben, B. (2023). Contested fields of equality, diversity and inclusion at work: an institutional work lens on power relations and actors’ strategies in Germany and Turkey. International Journal of Human Resource Management, 34(12), 2481-2515. https://doi.org/10.1080/09585192.2022.2086014 DOI: https://doi.org/10.1080/09585192.2022.2086014
  94. Kossek, E.E., Perrigino, M., & Rock, A.G. (2021). From ideal workers to ideal work for all: A 50-year review integrating careers and work-family research with a future research agenda. Journal of Vocational Behavior, 126. https://doi.org/10.1016/j.jvb.2020.103504 DOI: https://doi.org/10.1016/j.jvb.2020.103504
  95. Kruyen, P.M., & Sowa, J.E. (2023). Essential but Ignored: Including Blue-Collar Government Workers Into Human Resource Management Research. Public Personnel Management, 52(4), 521-542. https://doi.org/10.1177/00910260231187540 DOI: https://doi.org/10.1177/00910260231187540
  96. Ladwig, R.C. (2023). Managerial influences on the inclusion of transgender and gender-diverse employees: A critical multi-method study. Australian Journal of Management, 48(4), 693-710. https://doi.org/10.1177/03128962231179371 DOI: https://doi.org/10.1177/03128962231179371
  97. Lakuma, C.P., Marty, R., & Muhumuza, F. (2019). Financial inclusion and micro, small, and medium enterprises (MSMEs) growth in Uganda. Journal of Innovation and Entrepreneurship, 8(1). https://doi.org/10.1186/s13731-019-0110-2 DOI: https://doi.org/10.1186/s13731-019-0110-2
  98. Lauring, J., & Jonasson, C. (2023). How is work group inclusiveness influenced by working virtually?. Human Resource Management Review, 33(2). https://doi.org/10.1016/j.hrmr.2022.100930 DOI: https://doi.org/10.1016/j.hrmr.2022.100930
  99. Lawrence, R.Z. (2020). China, Like the US, Faces Challenges in Achieving Inclusive Growth through Manufacturing. China and World Economy, 28(2), 3-17. https://doi.org/10.1111/cwe.12318 DOI: https://doi.org/10.1111/cwe.12318
  100. Leino, H.M., Hurmerinta, L., & Sandberg, B. (2021). Balancing service inclusion for primary and secondary customers experiencing vulnerabilities. Journal of Services Marketing, 35(6), 692-705. https://doi.org/10.1108/JSM-07-2020-0305 DOI: https://doi.org/10.1108/JSM-07-2020-0305
  101. Li, Y., Perera, S., Kulik, C.T., & Metz, I. (2019). Inclusion climate: A multilevel investigation of its antecedents and consequences. Human Resource Management, 58(4), 353-369. https://doi.org/10.1002/hrm.21956 DOI: https://doi.org/10.1002/hrm.21956
  102. Lindberg, M., Hvenmark, J., & Nahnfeldt, C. (2022). Social Innovation for Work Inclusion – Contributions of Swedish Third Sector Organizations. Nordic Journal of Working Life Studies, 12(3), 23-44. https://doi.org/10.18291/njwls.130175 DOI: https://doi.org/10.18291/njwls.130175
  103. Lindsay, S., Leck, J., Shen, W., Cagliostro, E., & Stinson, J. (2019). A framework for developing employer’s disability confidence. Equality, Diversity and Inclusion, 38(1), 40-55. https://doi.org/10.1108/EDI-05-2018-0085 DOI: https://doi.org/10.1108/EDI-05-2018-0085
  104. Lu, F.-C., & Sinha, J. (2023). Understanding retail exclusion and promoting an inclusive customer experience at transforming service encounters. Journal of Consumer Affairs, 57(3), 1482-1522. https://doi.org/10.1111/joca.12529 DOI: https://doi.org/10.1111/joca.12529
  105. Luo, S., Sun, Y., & Zhou, R. (2022). Can fintech innovation promote household consumption? Evidence from China family panel studies. International Review of Financial Analysis, 82. https://doi.org/10.1016/j.irfa.2022.102137 DOI: https://doi.org/10.1016/j.irfa.2022.102137
  106. Maddaloni, F.D., & Sabini, L. (2022). Very important, yet very neglected: Where do local communities stand when examining social sustainability in major construction projects?. International Journal of Project Management, 40(7), 778-797. https://doi.org/10.1016/j.ijproman.2022.08.007 DOI: https://doi.org/10.1016/j.ijproman.2022.08.007
  107. Mahasneh, R., Randle, M., Gordon, R., Algie, J., & Dolnicar, S. (2023). Increasing employer willingness to hire people with disability: the perspective of disability employment service providers. Journal of Social Marketing, 13(3), 361-379. https://doi.org/10.1108/JSOCM-08-2022-0174 DOI: https://doi.org/10.1108/JSOCM-08-2022-0174
  108. Maj, J. (2023). Influence of inclusive work environment and perceived diversity on job satisfaction: evidence from Poland. Central I Business Review, 12(4), 105-122. https://doi.org/10.18267/j.cebr.334 DOI: https://doi.org/10.18267/j.cebr.334
  109. Majid, H., & Siegmann, K.A. (2021). The Effects of Growth on Women’s Employment in Pakistan. Feminist Economics, 27(4), 29-61. https://doi.org/10.1080/13545701.2021.1942512 DOI: https://doi.org/10.1080/13545701.2021.1942512
  110. Mansoor, A., Abdul Wahab, S., & Jahan, S. (2021). Stimulation of innovative behavior through the inclusive leaders and engaged workers. Business: Theory and Practice, 22(2), 249-255. https://doi.org/10.3846/btp.2021.13363 DOI: https://doi.org/10.3846/btp.2021.13363
  111. Marino, S., Bernaciak, M., Mrozowicki, A., & Pulignano, V. (2019). Unions for whom? Union democracy and precarious workers in Poland and Italy. Economic and Industrial Democracy, 40(1), 111-131. https://doi.org/10.1177/0143831X18780330 DOI: https://doi.org/10.1177/0143831X18780330
  112. Mikhailova, T., Shlyk, P., Gritsko, O., Bordunos, A., Kosheleva, S., & Zyryanova, A. (2023). The impact of family-to-work spillover on the subjective well-being: role of coping strategies | Влияние семьи на работу и субъективное благополучие: роль стратегий совладания. Organizatsionnaya Psikhologiya, 13(2), 174-192. https://doi.org/10.17323/2312-5942-2023-13-2-174-192 DOI: https://doi.org/10.17323/2312-5942-2023-13-2-174-192
  113. Mohd Daud, S.N., Ahmad, A.H., & Ngah, W.A.S.W. (2021). Financialization, digital technology and income inequality. Applied Economics Letters, 28(16), 1339-1343. https://doi.org/10.1080/13504851.2020.1808165 DOI: https://doi.org/10.1080/13504851.2020.1808165
  114. Mousa, M. (2021). Does Gender Diversity Affect Workplace Happiness for Academics? The Role of Diversity Management and Organizational Inclusion. Public Organization Review, 21(1), 119-135. https://doi.org/10.1007/s11115-020-00479-0 DOI: https://doi.org/10.1007/s11115-020-00479-0
  115. Mousa, M., Ayoubi, R.M., Massoud, H.K., & Chaouali, W. (2021). Workplace Fun, Organizational Inclusion and Meaningful Work: an Empirical Study. Public Organization Review, 21(3), 393-408. https://doi.org/10.1007/s11115-020-00496-z DOI: https://doi.org/10.1007/s11115-020-00496-z
  116. Mulugeta Woldegiorgis, M. (2023). Towards inclusive development through harnessing demographic dividend? Empirics for Africa. Journal of Social and Economic Development, 25(2), 380-402. https://doi.org/10.1007/s40847-023-00243-2 DOI: https://doi.org/10.1007/s40847-023-00243-2
  117. Murray, P.A., & Southey, K. (2020). Can institutionalized workplace structures benefit senior women leaders?. Asia Pacific Journal of Management, 37(4), 1193-1216. https://doi.org/10.1007/s10490-019-09654-4 DOI: https://doi.org/10.1007/s10490-019-09654-4
  118. Murshed, M., Ahmed, R., Khudoykulov, K., Kumpamool, C., Alrwashdeh, N.N.F., & Mahmood, H. (2023). Can enhancing financial inclusivity lower climate risks by inhibiting carbon emissions? Contextual evidence from emerging economies. Research in International Business and Finance, 65. https://doi.org/10.1016/j.ribaf.2023.101902 DOI: https://doi.org/10.1016/j.ribaf.2023.101902
  119. Mussida, C., Parisi, M.L., & Pontarollo, N. (2023). Severity of material deprivation in Spanish regions and the role European Structural Funds. Socio-Economic Planning Sciences, 88. https://doi.org/10.1016/j.seps.2023.101651 DOI: https://doi.org/10.1016/j.seps.2023.101651
  120. Nguyen, H.T., Marques, P., & Benneworth, P. (2022). Living labs: Challenging and changing the smart city power relations? Technological Forecasting and Social Change, 183. https://doi.org/10.1016/j.techfore.2022.121866 DOI: https://doi.org/10.1016/j.techfore.2022.121866
  121. Ochrach, C., Thomas, K., Phillips, B., Mpofu, N., Tansey, T., & Castillo, S. (2022). Case study on the effects of a disability inclusive mindset in a large biotechnology company. Journal of Work-Applied Management, 14(1), 113-125. https://doi.org/10.1108/JWAM-06-2021-0045 DOI: https://doi.org/10.1108/JWAM-06-2021-0045
  122. Ouechtati, I. (2020). The contribution of financial inclusion in reducing poverty and income inequality in developing countries. Asian Economic and Financial Review, 10(9), 1051. https://doi.org/10.18488/journal.aefr.2020.109.1051.1061 DOI: https://doi.org/10.18488/journal.aefr.2020.109.1051.1061
  123. Ord, J., & Davies, B. (2022). Young people, youth work & the ‘levelling up’ policy agenda. Local Economy, 37(1-2), 104-117. https://doi.org/10.1177/02690942221098971 DOI: https://doi.org/10.1177/02690942221098971
  124. Ortlieb, R., & Knappert, L. (2023). Labor market integration of refugees: An institutional country-comparative perspective. Journal of International Management, 29(2). https://doi.org/10.1016/j.intman.2023.101016 DOI: https://doi.org/10.1016/j.intman.2023.101016
  125. Patterson, C. (2022). How to earn customer trust with inclusive marketing. Retrieved from https://searchengineland.com/how-to-earn-customer-trust-with-inclusive-marketing-378486 on April 2, 2024.
  126. Pérez-Conesa, F.J., Romeo, M., & Yepes-Baldó, M. (2020). Labour inclusion of people with disabilities in Spain: the effect of policies and human resource management systems. International Journal of Human Resource Management, 31(6), 785-804. https://doi.org/10.1080/09585192.2017.1380681 DOI: https://doi.org/10.1080/09585192.2017.1380681
  127. Pesonen, H.V., Tuononen, T., Fabri, M., & Lahdelma, M. (2022). Autistic graduates: graduate capital and employability. Journal of Education and Work, 35(4), 374-389. https://doi.org/10.1080/13639080.2022.2059455 DOI: https://doi.org/10.1080/13639080.2022.2059455
  128. Peter, B., Sanghvi, S., & Narendran, V. (2020). Inclusion of Interstate Migrant Workers in Kerala and Lessons for India. Indian Journal of Labour Economics, 63(4), 1065-1086. https://doi.org/10.1007/s41027-020-00292-9 DOI: https://doi.org/10.1007/s41027-020-00292-9
  129. Phaswana, I., & Pelser, T. (2021). A corporate governance and business ethics framework: The case study of bank subsidiaries in an emerging country. Journal of Governance and Regulation, 10(3), 30-43. https://doi.org/10.22495/JGRV10I3ART3 DOI: https://doi.org/10.22495/jgrv10i3art3
  130. Popa, E.O., & Blok, V. (2022). Responsible innovation in the age of science conspiracism. Journal of Responsible Innovation, 9(3), 398-418. https://doi.org/10.1080/23299460.2022.2116804 DOI: https://doi.org/10.1080/23299460.2022.2116804
  131. Priesol, R. (2021). Socially Excluded Communities and the Inclusive Labour Market in the Slovak Republic. Ekonomicky Casopis, 69(10), 1062-1084. https://doi.org/10.31577/ekoncas.2021.10.04 DOI: https://doi.org/10.31577/ekoncas.2021.10.04
  132. Pucci, P., Vecchio, G., Bocchimuzzi, L., & Lanza, G. (2019). Inequalities in job-related accessibility: Testing an evaluative approach and its policy relevance in Buenos Aires. Applied Geography, 107, 1-11. https://doi.org/10.1016/j.apgeog.2019.04.002 DOI: https://doi.org/10.1016/j.apgeog.2019.04.002
  133. Rahman, M., Rodríguez-Serrano, M.Á., Shimul, A.S., & Faroque, A.R. (2023). The Role of Corporate Workplace Inclusivity Policies, Brand Equity, and Innovation Intensity in Firm Profitability: A Moderated Mediational Approach. Journal of Macromarketing, 43(4), 460-475. https://doi.org/10.1177/02761467231187848 DOI: https://doi.org/10.1177/02761467231187848
  134. Rauhaus, B.M., & Guajardo, J.M. (2021). The Practice of Youth Inclusion in Community Planning and Resiliency: The Case of Post-Hurricane Harvey. Journal of Health and Human Services Administration, 44(1), 67-85. https://doi.org/10.37808/jhhsa.44.1.4 DOI: https://doi.org/10.37808/jhhsa.44.1.4
  135. Sabharwal, M., Levine, H., D’Agostino, M., & Nguyen, T. (2019). Inclusive Work Practices: Turnover Intentions Among LGBT Employees of the U.S. Federal Government. American Review of Public Administration, 49(4), 482-494. https://doi.org/10.1177/0275074018817376 DOI: https://doi.org/10.1177/0275074018817376
  136. Sabiu, T.T., & Abduh, M. (2021). Impact of Islamic banking inclusion on SME employment growth in Nigeria. Journal of Islamic Monetary Economics and Finance, 7(1), 77-106. https://doi.org/10.21098/jimf.v7i1.1354 DOI: https://doi.org/10.21098/jimf.v7i1.1354
  137. Sacchetti, S., & Catturani, I. (2021). Governance and different types of value: A framework for analysis. Journal of Co-Operative Organization and Management, 9(1). https://doi.org/10.1016/j.jcom.2021.100133 DOI: https://doi.org/10.1016/j.jcom.2021.100133
  138. Salter, N.P., & Migliaccio, L. (2019). Allyship as a Diversity and Inclusion Tool in the Workplace. In Advanced Series in Management (Vol. 22). https://doi.org/10.1108/S1877-636120190000022008 DOI: https://doi.org/10.1108/S1877-636120190000022008
  139. Scalise, G. (2021). The local governance of active inclusion: A field for social action. European Journal of Industrial Relations, 27(1), 59-75. https://doi.org/10.1177/0959680119889707 DOI: https://doi.org/10.1177/0959680119889707
  140. Senyo, P.K., & Osabutey, E.L.C. (2020). Unearthing antecedents to financial inclusion through FinTech innovations. Technovation, 98. https://doi.org/10.1016/j.technovation.2020.102155 DOI: https://doi.org/10.1016/j.technovation.2020.102155
  141. Shalvi, M. (2022). Inclusive Marketing: Building a Loyal Customer Base Through Accessible Digital and Physical Experiences. Boston Hospitality Review. Retrieved from www.bu.edu/bhr on April 2, 2024.
  142. Shi, Y., Swamy, V., & Paramati, S.R. (2021). Does financial inclusion promote tourism development in advanced and emerging economies?. Applied Economics Letters, 28(6), 451-458. https://doi.org/10.1080/13504851.2020.1761521 DOI: https://doi.org/10.1080/13504851.2020.1761521
  143. Shore, L.M., Randel, A.E., Chung, B.G., Dean, M.A., Holcombe Ehrhart, K., & Singh, G. (2011). Inclusion and Diversity in Work Groups: A Review and Model for Future Research. Journal of Management, 37(4), 1262-1289. https://doi.org/10.1177/0149206310385943 DOI: https://doi.org/10.1177/0149206310385943
  144. Siebold, N., Oelrich, S., & Roche, O.P. (2023). “I Am Your Partner, Am I Not?” An inquiry into stakeholder inclusion in platform organizations in times of crisis. Journal of Business Research, 160. https://doi.org/10.1016/j.jbusres.2023.113776 DOI: https://doi.org/10.1016/j.jbusres.2023.113776
  145. Siegmann, K.A., & Majid, H. (2021). Empowering Growth in Pakistan?. Indian Journal of Labour Economics, 64(2), 309-331. https://doi.org/10.1007/s41027-021-00316-y DOI: https://doi.org/10.1007/s41027-021-00316-y
  146. Snis, U.L., Olsson, A.K., & Bernhard, I. (2021). Becoming a smart old town – How to manage stakeholder collaboration and cultural heritage. Journal of Cultural Heritage Management and Sustainable Development, 11(4), 627-641. https://doi.org/10.1108/JCHMSD-10-2020-0148 DOI: https://doi.org/10.1108/JCHMSD-10-2020-0148
  147. Subashini, G., Sofia, R., Gade, S., Sadhwani, R., & Bansal, R. (2023). A study on the association of entrepreneurship ecosystem with financial inclusion. International Journal of Professional Business Review, 8(4). https://doi.org/10.26668/businessreview/2023.v8i4.1241 DOI: https://doi.org/10.26668/businessreview/2023.v8i4.1241
  148. Sunkler, J. (2024). Inclusion: A Concept Analysis. Associative Journal of Health Sciences. 3(1). https://doi.org/10.31031/AJHS.2024.03.000554 DOI: https://doi.org/10.31031/AJHS.2024.03.000554
  149. Tajpour, M., Dekamini, F., SafarMohammadluo, S., Movahed, M.N., & Madadpour, F. (2025). The impact of innovation management on the sustainability of small and medium enterprises with the role of entrepreneurship mediation. International Entrepreneurship and Management Journal 21, 1(2025). https://doi.org/10.1007/s11365-024-01016-x DOI: https://doi.org/10.1007/s11365-024-01016-x
  150. Tajpour, M., hajian, F., & Nabaei, A. (2017). The Impact of Suggestions to Entrepreneurial opportunity recognition Case study: Bank Tejart of Iran. International Journal of Management Sciences and Business Research, 6(12), 45-53.
  151. Tarafdar, M., Rets, I., & Hu, Y. (2023). Can ICT enhance workplace inclusion? ICT-enabled workplace inclusion practices and a new agenda for inclusion research in Information Systems. Journal of Strategic Information Systems, 32(2). https://doi.org/10.1016/j.jsis.2023.101773 DOI: https://doi.org/10.1016/j.jsis.2023.101773
  152. Taylor, S.E., Balandin, S., Wilson, E., & Murfitt, K. (2019). Customer service communication with customers with disability. Journal of Consumer Marketing, 36(1), 228-239. https://doi.org/10.1108/JCM-10-2017-2400 DOI: https://doi.org/10.1108/JCM-10-2017-2400
  153. Thompson, S. (2021, January 5). 4 Inclusive Marketing Trends For 2021 That Will Impact Your Brand. Forbes. Retrieved from https://www.forbes.com/sites/soniathompson/2021/01/05/4-inclusive-marketing-trends-for-2021-that-will-impact-your-brand/?sh=1838405235ae on April 2, 2024.
  154. Tufail, M., Song, L., Umut, A., Ismailova, N., & Kuldasheva, Z. (2022). Does financial inclusion promote a green economic system? Evaluating the role of energy efficiency. Economic Research-Ekonomska Istrazivanja, 35(1), 6780-6800. https://doi.org/10.1080/1331677X.2022.2053363 DOI: https://doi.org/10.1080/1331677X.2022.2053363
  155. van den Groenendaal, S.M.E., Freese, C., Poell, R.F., & Kooij, D.T.A.M. (2023). Inclusive human resource management in freelancers’ employment relationships: The role of organizational needs and freelancers’ psychological contracts. Human Resource Management Journal, 33(1), 224-240. https://doi.org/10.1111/1748-8583.12432 DOI: https://doi.org/10.1111/1748-8583.12432
  156. van Dijk, H., Kooij, D., Karanika-Murray, M., De Vos, A., & Meyer, B. (2020). Meritocracy a myth? A multilevel perspective of how social inequality accumulates through work. Organizational Psychology Review, 10(3-4), 240-269. https://doi.org/10.1177/2041386620930063 DOI: https://doi.org/10.1177/2041386620930063
  157. Vasudevan, R., & Raghavendra, S. (2022). Women’s Self-Employment as a Developmental Strategy: The Dual Constraints of Care Work and Aggregate Demand. Feminist Economics, 28(3), 56-83. https://doi.org/10.1080/13545701.2022.2044497 DOI: https://doi.org/10.1080/13545701.2022.2044497
  158. Vladić, N., Maletič, D., & Maletič, M. (2021). Determinants of innovation capability: An exploratory study of inclusive leadership and work engagement. Quality Innovation Prosperity, 25(2), 130-152. https://doi.org/10.12776/qip.v25i2.1596 DOI: https://doi.org/10.12776/qip.v25i2.1596
  159. Vo, D.H., Van, L.T.-H., Dinh, L.T.-H., & Ho, C.M. (2020). Financial inclusion, corporate social responsibility and customer loyalty in the banking sector in Vietnam. Journal of International Studies, 13(4), 9-23. https://doi.org/10.14254/2071-8330.2020/13-4/1 DOI: https://doi.org/10.14254/2071-8330.2020/13-4/1
  160. Wamba, S.F., Queiroz, M.M., Blome, C., & Sivarajah, U. (2021). Fostering Financial Inclusion in a Developing Country: Predicting User Acceptance of Mobile Wallets in Cameroon. Journal of Global Information Management, 29(4), 195-220. https://doi.org/10.4018/JGIM.20210701.oa9 DOI: https://doi.org/10.4018/JGIM.20210701.oa9
  161. Yang, Y., Zhu, Z., Khan, Z.U., & Aftab, S. (2022). Financial inclusion and energy productivity: evaluating the role composite risk for E7 countries. Economic Research-Ekonomska Istrazivanja, 35(1), 5739-5756. https://doi.org/10.1080/1331677X.2022.2035245 DOI: https://doi.org/10.1080/1331677X.2022.2035245
  162. Yoon, H., & Kelly, A.J. (2023). Brand Blunders and Race in Advertising: Issues, Implications, and Potential Actions from a Macromarketing Perspective. Journal of Macromarketing, 43(3), 403-417. https://doi.org/10.1177/02761467231178550 DOI: https://doi.org/10.1177/02761467231178550
  163. Yu, K.-H. (2019). Inclusive unionism: Strategies for retaining idealism in the Service Employees International Union. Journal of Industrial Relations, 61(1), 33-56. https://doi.org/10.1177/0022185618780915 DOI: https://doi.org/10.1177/0022185618780915
  164. Yu, K.-H., & Pekarek, A. (2023). Bridging industrial relations and critical management studies: Work, resistance, and alternate imaginings in late capitalism. Organization, 30(6), 1252-1258. https://doi.org/10.1177/13505084231182983 DOI: https://doi.org/10.1177/13505084231182983
  165. Zhang, C., Liu, Y., & Pu, Z. (2023). How Digital Financial Inclusion Boosts Tourism: Evidence from Chinese Cities. Journal of Theoretical and Applied Electronic Commerce Research, 18(3), 1619-1636. https://doi.org/10.3390/jtaer18030082 DOI: https://doi.org/10.3390/jtaer18030082
  166. Zhang, Y., Narayanan, S., Soun, T., Deb, K., & Cole, D. (2023). Maximizing disability diversity, language diversity, and productivity: A study in apparel manufacturing. Production and Operations Management, 32(12), 3783-3800. https://doi.org/10.1111/poms.14073 DOI: https://doi.org/10.1111/poms.14073
  167. Zhu, X., Law, K.S., Sun, C.T., & Yang, D. (2019). Thriving of employees with disabilities: The roles of job self-efficacy, inclusion, and team-learning climate. Human Resource Management, 58(1), 21-34. https://doi.org/10.1002/hrm.21920 DOI: https://doi.org/10.1002/hrm.21920
  168. Zinchuk, T.O., Tarasovych, L.V, Yaremova, M.I., Usiuk, T.V, & Kovalchuk, O.D. (2021). Participation and bridging: Involving etrepreneurs in the management of the EU rural economy. Estudios de Economia Aplicada, 39(5). https://doi.org/10.25115/eea.v39i5.4900 DOI: https://doi.org/10.25115/eea.v39i5.4900
  169. Zulmi, M.M., Prabandari, S.P., & Sudiro, A. (2021). Inclusive Human Resource Management (HRM) practices for employees with disabilities as an effort to manage diversity | Prácticas de Gestión de Recursos Humanos (GRH) inclusivas para los empleados con discapacidad como un esfuerzo para gestionar la diversi. Estudios de Economia Aplicada, 39(12). https://doi.org/10.25115/eea.v39i12.6002 DOI: https://doi.org/10.25115/eea.v39i12.6002

Downloads

Download data is not yet available.

Similar Articles

1-10 of 114

You may also start an advanced similarity search for this article.